We like to think we're the best in the area. Don't take our word for it - see what tenants have said.
Whether you're looking for a fabulous flat or a family home we can help. We have access to a wide range of properties.
You'll need to move fast though - properties with The Property Store rent swiftly so if you see something you like - get in touch.
Come through our front door and let us open the door to your new home.
Our current property listings are here:View Properties
Information for Tenants
Once you've seen a property you're interested in, we ask you to complete a property application form.
You can complete and submit the form before you've found a property you like, this will give you a better chance of being a successful applicant. Click below for Form:
The advantages to submitting your form in advance are:
- You can get ahead of the less prepared
- We can have your references and credit details checked before you look at properties so you can secure a property immediately if you like it.
All tenants are required to pay a deposit prior to moving into a Property Store property.
Under Scottish law, your deposit must be transferred to an accredited protection scheme - we use Scotland's leading tenancy deposit scheme, SafeDeposits Scotland.
Once paid, we transfer your deposit to SafeDeposits Scotland where they are held until the end of your tenancy.
Once you have moved out of the property you apply directly to SafeDeposits Scotland to have your deposit returned. Once the landlord agrees that you have left the property in good order, you'll receive your money back within 5 working days.
SafeDeposits Scotland is:
- Approved by the Scottish Government
- Scotland's leading tenancy deposit scheme
- Backed by several leading Scottish organisations
- We would recommend that you read more about the SafeDeposits Scotland scheme. Click here to go to their website.
This varies from property to property. Many of our landlords are happy to allow pets -however, you will be asked to pay a higher deposit to cover the cost of professional cleaning and damages when you move out.
Most of our landlords want you to feel at home in your new property. On a case by case basis, landlords may allow you to decorate subject to one or more of the following conditions:
- You must seek written permission before starting to decorate
- Decoration must be done to professional standards
- You may be asked to return the property to its original décor at the end of your tenancy, again to professional standards.
We offer a variety of ways to pay your rent – the easiest for you, and us, is by standing order directly from your bank.
We also accept:
- Online bank transfer (BACS)
- Cash at our offices (not advised during CV19)
- Cash transfer at a bank or building society
Any Emergency defects outside normal working hours, and it isn’t safe to wait until the next working day to report it, you should contact our 24 hour – out of hours service – on 01355 458 253, who will make an assessment on your needs.
Any non-emergency defect with a property or the landlord’s fixtures and fittings must be reported as soon as possible to our office during office hours.
- Monday to Thursday – 9:00am – 5.30pm
- Friday – 9:00am – 5:00pm
Our Repairs Policy is attached below for full details:
"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."
"Martin, You have personally and the company as a whole been an absolute pleasure to deal with and always maintained a very high standard of professionalism which has not always been the case with past letting agents in my experience. I honestly couldn't be happier with the house or you guys service."
"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."
"Would just like to thank you and the staff of the property store and in particular Lynn for making renting a property and more importantly terminating my lease so stress free . I had never had the need to rent before and had heard so many horror stories of nightmare landlords holding back deposits for petty reasons etc . This certainly was not the case with yourselves , anything I asked for you for you delivered without quibble. The service I received from the property store was very professional and second to none and I would certainly recommend your company in the future , thanks again for all your help and wishing you all very the best for the future."
"From the time of meeting Lorraine and working with the team at The Property Store the customer service has been excellent and extremely professional."