Lettings Testimonials

Landlords

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • Landlord

"Lorraine has managed my properties for 15 years and has always been helpful, honest and reliable and the office staff are responsive and well informed. She has sourced properties for me and dealt with various crisis with aplomb. I know that even if I am away on holiday she can and does deal with anything unexpected in a capable and timely manner. She is very knowledgeable and is always a source of advice and help. She is indeed the Property Whisperer."

  • Suzanne Freedman
  • Landlord

"I have been a client with The Property Store for over 10 years, in that time I have got to know them well and value the service they deliver. The team have great tradesmen (Jim in particular) who are available at short notice. The office girls are so friendly, knowledgeable and above all helpful. You will be happy to be one of their landlords."

  • Susan Rooney

"From the time of meeting Lorraine and working with the team at The Property Store the customer service has been excellent and extremely professional."

  • Fiona Kirk Landlord

As a couple wishing to invest in property for the first time, and after speaking to other letting agents in the area , it became very clear that The Property Store team were way ahead of the rest .  The whole team are very friendly and professional.  We dealt with Lynn who showed herself to be extremely capable and very knowledgeable and took us through the whole process ‘step by step’.  Our flat has now been let out and we would have no hesitation in highly recommending using The Property Store.

  • Mr and Mrs Dickson

“Having built a good level of trust in The Property Store Letting services over the past 5 years, from initial investment, set up and finding the right tenants; I had faith similarly in the Sales team in recently co-ordinating the sale of our family home.  I found the professional and friendly team helpful through every stage, and will continue to engage in their services; whilst not hesitating in recommending to friends and family”.

  • Mr. B. Matthew, East Kilbride

"Can't recommend them highly enough !

  • Eunice Sneddon

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties + professional and courteous staff. Highly recommend."

  • Claire Moran
  • Landlord

"I have been renting out my property through The Property Store for over 8 years and they have always been great - everyone is really friendly and open but also very professional!"

  • Lynn Rigg
  • Landlord

"I have had dealings with The Property Store for approximately 7 years. Their ever friendly and positive "can do" attitude runs throughout the company and I am happy to recommend their services."

  • G. Smith
  • Landlord

"The attention and personal service is Exceptional. Lorraine's team are actually amazing."

  • H Getty

"A very professional team! I'm absolutely delighted and grateful for the way in which they handled my property letting. Special thanks to Lori, Jill, Yvonne & Rachel! Highly recommended."

  • Yvonne Morris
  • Landlord

Tenants

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • Tenant

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

  • Debbie Fraser

"I just wanted to take some time out to let you know how super-impressed I have been with the client service received in relation to the above new tenancy which I recently agreed with The Property Store. The service, most notably from Lynn has been nothing short of exceptional and is testament to your wider business operation. In particular, I would like to commend you on your personal can-do approach, nothing was too much of a problem and I was kept informed at each stage of the process from viewing to signing off on inventory. My dog (Magic) and I have really settled in well to this wonderful wee property and it certainly feels like a new start and home for us. I am looking forward to planting out the massive garden come the Spring and enjoying a chilled Rose come the Summer months!"

  • Tracy Cameron

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • Allyson

"Called up on the Monday for a viewing, as a first time Letter I'd never done this before but booked up and went to view it, a younger girl was showing the flat named Rachel, nothing was too much trouble told us all about the flat ect if there was anything we wanted changed just to ask she was great.
We really liked the property so I called up and a guy called mark was on the other side of the phone I had a few questions he ran me through it all told me to just be quick at getting all our info across and they would deal with the rest.
Amazing service.
Amazing team.
Amazing experience.
Thanks again!"

  • Sam

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties and professional and courteous staff. Highly recommend!"

  • Letting agents
  • Claire Moran

"I would highly recommend The Property Store, Lorraine and her team are highly professional and efficient. The can-do approach that nothing is too much trouble is exceptional. Managing all our properties remotely was a great help and enabled us to carry on with smooth project running. The team took the stress out of the process but with a personal touch."

  • Simon Brown
  • Operations Manager at Global Wind Service

My experience with The Property Store, East Kilbride : Right from the beginning of my tenancy The staff at The Property Store have been so helpful and always attended to any issue promptly and efficiently. Every member of Staff I dealt with was highly professional, knew their job inside out and were friendly. I would like to mention Rachel in particular who I dealt with the majority of times. She is excellent at her job and I would not hesitate to recommend The Property Store to anyone looking for reliable Estate Agents.

 

  • Karen
  • - Tenant

The staff in the EK branch are fantastic. They helped match me to my perfect rental and my references were checked within a week - i had signed my agreement and had moved in within 7 days - and I can’t thank them enough - I finally feel like I am home and they really took care finding me the perfect flat - I knew as soon as I saw this property that I could make a home here and I feel so grateful after a tough year - I am now loving life again thanks to the property store

  • Jennifer - Tenant

"Martin, You have personally and the company as a whole been an absolute pleasure to deal with and always maintained a very high standard of professionalism which has not always been the case with past letting agents in my experience. I honestly couldn't be happier with the house or you guys service."

  • Ben Brown
  • Tenant

"Would just like to thank you and the staff of the property store and in particular Lynn for making renting a property and more importantly terminating my lease so stress free . I had never had the need to rent before and had heard so many horror stories of nightmare landlords holding back deposits for petty reasons etc . This certainly was not the case with yourselves , anything I asked for you for you delivered without quibble. The service I received from the property store was very professional and second to none and I would certainly recommend your company in the future , thanks again for all your help and wishing you all very the best for the future."

  • Bryan Price
  • Tenant
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I am so impressed with the staff at the Property Store in East Kilbride. June had a professional ease about her that seemed to stem from her experience of working within the housing industry. She was knowledgeable about the local area and was able to provide guidance as to how to go about buying a house. Her easy going manner and effective service allowed me to buy my first home as a single female with ease and confidence.   Absolutely amazing service! If I ever sold my new property (which I don’t plan to anytime soon :)!) I would definitely be searching to place it on the market with June at the Property Store. I’ll be letting my friends know about their service who are about to sell their property.

Vicki

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

Christine Allardyce

"The professionalism, customer service and pride in work shown by June and Euan is second to none. They sold our house in under 2 days from going on the market during summer holiday time when we thought we might struggle to sell! The photos and brochure pulled together were fantastic and June spent a lot of time getting the pictures just right, we can't thank her enough."

 

  • Karen Monaghan
  • - Seller

"As a family wishing to invest in property for the first time. We had invaluable support and knowledge from Lorri and June to take us 'step by step' through the process from sourcing and purchasing to finding the ideal tenants for the properties.  Without you we would still be wondering 'how'! "

  • Jess and David Cairns

 

The Property Store team are not only friendly and courteous but professional, they took care of everything and made selling my property easy. Excellent communication and advice. Strongly recommend!

  • Alan Bennett

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • - Tenant

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

  • Debbie Fraser

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

  • Landlord and Investor

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • - Landlord

"We have dealt with June at The Property Store on a number of occasions now when buying and selling rental properties, the advice, service and attention to detail has been second to none every time.  We would have no hesitation whatsoever in recommending The Property Store when looking to buy or sell a property."

Mr & Mrs Frew