Meet the team

About The Property Store

We make buying, selling, letting your property as simple as possible and have a team of dedicated professionals who are not just property experts but who are also passionate about customer service and making a genuine difference.

We know that every customer is different so we listen to what you want and deliver. We make sure your property details are seen by all the right people as quickly as possible by advertising on the best property websites.

Meet Our Expert Team

Lorraine Robb (MARLA)

Lorraine Robb (MARLA)

Lorri leads the team at The Property Store. She established the business longer ago than she cares to remember (nearly 20 years but don't tell her we told you).

Today she leads our highly specialised Investment Division helping people move into residential property letting as an investment.

She enjoys helping clients achieve their dreams and creating beautiful homes for people to live in for years to come.

Lorraine has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Yvonne Moncur (MARLA)

Yvonne Moncur (MARLA)

Yvonne is our Lettings Manager. 10 years into the job she still enjoys speaking to landlords who have been with The Property Store since she started. She has a wealth of knowledge and experience in residential lettings which is used for clients' benefit.

A keen photographer, she uses her skills to present properties to their best advantage.

Yvonne has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Yvonne is also a Member of the Association of Registered Letting Agents (MARLA)

Heather Fraser (MARLA)

Heather Fraser (MARLA)

Heather is a Lettings Team Leader at our East Kilbride office. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met.

She's worked in mainstream letting and has specialist experience in working in the highly sensitive area of housing refugees. She has 14 year experience in the field.

Heather has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

June O’Brien

June O’Brien

June is our Sales Manager, leading the property sales team.

Like Lorri, June has a wealth of experience in property sales. Friendly, approachable and professional, she works with clients to help them achieve the best possible price for their property.

Euan Robb

Euan Robb

Euan's our Sales Valuer & Negotiator and works with June to deliver the best possible results for clients when selling.

Euan enjoys seeing a client take the next steps in their property journey and the part he's played in helping them find their own 'dream' home.

Chantelle Mann (MARLA)

Chantelle Mann (MARLA)

Chantelle is a lettings negotiator at our Cumbernauld office with over 10 years lettings experience. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met.

Chantelle has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Karen Langridge (MARLA)

Karen Langridge (MARLA)

Karen is a lettings negotiator at our Cumbernauld office. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met. She's our repairs expert and leads on managing our repairs service.

Karen has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Lynn McGuire

Lynn McGuire

Lynn is passionate about letting properties - she's our Lettings Negotiator. With over 10 years in lettings, there isn't much she hasn't experienced.

Her real strength is working with tenants and landlords so that everyone is "Over the Moon" with their The Property Store customer experience.

Gillian McDonald

Gillian McDonald

Gillian is a lettings negotiator at our East Kilbride office and is working towards her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

She is very much a people person and particularly enjoys carrying out viewings.

 

Rachel Trevithick

Rachel Trevithick

Rachel is one of our Lettings Negotiators and is working towards her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

She is also the one who manages our digital media and marketing.  She is the editor of our Landlords' Newsletter keeping them up to date with changes in legislation and practice.

We are delighted to announce Rachel has now completed Digital Marketing Level 3 Diploma at  SCQF Level 6 MA. We are continuing Rachel's training to allow us to offer our clients the best possible marketing of their properties.

Lauren Burns

Lauren Burns

Lauren is our Lettings Administrator. She is working hard at the minute to achieve her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland. She is also learning to drive so that she can assist with viewings and progress with her career. Lauren has been working in letting for 3 years. As well as being a great administrator Lauren is very creative and has helped us to develop our digital artwork.

Courtney MacKenzie

Courtney MacKenzie

Recently recruited Courtney is our Modern Apprentice and is working towards industry qualifications.

As a responsible, training-led employer we're proud to support Modern Apprenticeships.

Martin Grubb

Martin Grubb

Martin is our Repairs Administrator, he works with the team to ensure tenants' repairs are dealt with promptly and affordably.

Martin is working towards his ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Over the years, he's built up a wide range of knowledge on our landlords and their properties. Just don't ask him to change a lightbulb!

Brian Mahon

Brian Mahon

Brian's role is to produce detailed inventories of our client's properties to ensure a smooth transition at the end of tenancy.

He recently attended inventory training with Landlord Accreditation Scotland (LAS) and is undertaking further training with Safe Deposit Scotland.

Mark Carrigan

Mark Carrigan

Mark has trained as an accountant and has recently joined us to ensure we keep to the strict standards of book-keeping required by our ARLA (Association of Residential Letting Agents) membership.

Keith Robb

Keith Robb

Keith's one of our part time Property Management Visitors.

He's a well-known face to many of our long-term tenants. He visits tenants in their properties ensuring that the property is being maintained in good order and liaising on any issues the tenants wish to raise.

Liz Davie

Liz Davie

Liz is also a part time Property Management Visitor.

Like Keith, she' s a well-known face to many of our long-term tenants. Again she visits tenants in their properties ensuring that the property is being maintained in good order and liaising on any issues the tenants wish to raise.

Fiona Ferguson

Fiona Ferguson

Fiona is one of our part-time Property Management Visitors.
She visits tenants in their properties ensuring that the property is being maintained in good order and liaising on any issues the tenants wish to raise.

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"As a first time seller I was unsure of the whole process and where to start. I was recommended EK Property Store by a friend and after first meeting with Euan, I knew right away I wanted EK PS to be the company that sold my flat. Professional, knowledgeable and friendly, Euan took me through the various stages of selling my flat thoroughly and explained the process very well. Communication was constant, I was kept up to speed with all developments. No matter what time of the day if I had a question, Euan was right there to respond. I work long hours so being able to speak to my estate agent after normal working hours was a huge bonus for me. My flat sold up within a matter of weeks and I got above my asking price so I was delighted! Keep up the good work guys, I'll be passing your details on to any friends/family who are looking to sell their property!"

  • - Greg Valente

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

  • Christine Allardyce

"Called up on the Monday for a viewing, as a first time Letter I'd never done this before but booked up and went to view it, a younger girl was showing the flat named Rachel, nothing was too much trouble told us all about the flat ect if there was anything we wanted changed just to ask she was great.
We really liked the property so I called up and a guy called mark was on the other side of the phone I had a few questions he ran me through it all told me to just be quick at getting all our info across and they would deal with the rest.
Amazing service.
Amazing team.
Amazing experience.
Thanks again!"

  • - Sam

"A note of thanks for your effortless way in helping us sell our home. Your care and support made it a simple transaction and helped enormously to settle our nerves as we were a bit shaky selling up. Many thanks."

  • - Margaret & John McCarroll

The staff in the EK branch are fantastic. They helped match me to my perfect rental and my references were checked within a week - i had signed my agreement and had moved in within 7 days - and I can’t thank them enough - I finally feel like I am home and they really took care finding me the perfect flat - I knew as soon as I saw this property that I could make a home here and I feel so grateful after a tough year - I am now loving life again thanks to the property store

  • - Jennifer - Tenant

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • - Tenant

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

  • October 2017 - Landlord and Investor

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • - Allyson

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • - Landlord

"I just wanted to take some time out to let you know how super-impressed I have been with the client service received in relation to the above new tenancy which I recently agreed with The Property Store. The service, most notably from Lynn has been nothing short of exceptional and is testament to your wider business operation. In particular, I would like to commend you on your personal can-do approach, nothing was too much of a problem and I was kept informed at each stage of the process from viewing to signing off on inventory. My dog (Magic) and I have really settled in well to this wonderful wee property and it certainly feels like a new start and home for us. I am looking forward to planting out the massive garden come the Spring and enjoying a chilled Rose come the Summer months!"

  • - Tracy Cameron