Meet the team

About The Property Store

The Property Store try to be different from  the rest. We might have been around for 22 years, but we’re always first to the party – keeping up with modern technology and trends that keeps your property ahead of the game! Pandemic? Brexit? No problem, we are proactive and adaptable with bags of enthusiasm. We get to know you and your property with loyalty and accountability. Keeping you looked after and working with you side by side. Our staff are nothing short of passionate and come to work with a smile knowing our clients are happy. We have confidence as we are qualified and well trained and super proud of the amazing feedback and reviews our staff receive. Check out our socials for more info on our progressive business." We were winners of The Propertymark Employer Champion of the Year Award for our dedication to our staff.

Get to know us below...

Meet Our Expert Team

Lorraine Robb (MARLA)

Lorraine Robb (MARLA)

Our director Lorri started the business 24 years ago, her enthusiasm for all things property has allowed it to develop into East Kilbride's largest and most successful letting agent. Lorri was one of the first agents in Scotland to complete her level 6 ARLA qualification and was recognised by property mark for her commitment for staff training and development, travelling to the house of Lords to receive her award.

Lorri has had a life long love of travel and enjoys escaping when ever work allows, She is also a foodie and wine enthusiast.

Euan Robb (MARLA)

Euan Robb (MARLA)

Euan is our sales manager and valuer. He visits our prospective clients to advise them on how to achieve the highest possible price for their home.

Euan has completed his ARLA qualification in Estate agency which makes him stand out from our competitors and this is displayed in his professional approach to selling your home.

In addition to his sales role Euan coordinates our fundraisers for Kilbryde hospice which we have raised over £42,000 for at last count. He also gives up his time to volunteer as a befriender, something he has done for many years. In recognition of his work with The Hospice Euan has been invited to attend The Royal Garden Party in July 2024 which is a huge honour.

Anne Kelly (CIOH)

Anne Kelly (CIOH)

Our lettings manager Anne has worked within the industry for  20 years and has a wealth of knowledge and experience. Anne has achieved her Chartered Institute Of Housing qualification and enjoys imparting her knowledge to her team ensuring they work to the highest standards at all times.

Out-with work Anne enjoys spending time with her children, and is partial to a glass of bubbly!

Gail Robertson

Gail Robertson

Gail is our Finance Manager and she handles the finances and rental accounts for the company. She has been involved in property sales and lettings for over 11 years. Gail is Safe Agent qualified and has a Bachelors Degree in Business and Information Management.

When she is not in the office she enjoys Stage Managing for her local amateur theatre company and travelling to new places throughout Scotland with her partner and dogs Maggie and Zoe

 

 

Aidan Jack

Aidan Jack

Aidan joined the company as an apprentice and progressed to his role of property manager. Overtime he demonstrated a keen interest in property sales and as our sales team expanded he moved over to his current role of sales negotiator.

Aidan spends his free time watching football or spending nights in the pub with his pals enjoying a nice cold pint and a few games of pool! Aidan is a massive quiz enthusiast and has helped us win several quiz nights.

 

Amy Walls (MARLA)

Amy Walls (MARLA)

Amy's role as a property manager allows her to deal with our tenants and landlords on a wide variety of issues, her enthusiasm and up beat personality make her a welcome addition to our team. She has recently qualified with her Propertymark Level 6 qualification and is hoping to work toward her Level 7 qualification in the near future.

Amy is a keen yoga enthusiast and loves spending time with her family.

Gillian Miller

Gillian Miller

Gill is our Repairs manager and deals with all maintenance issues. She has 25 years experience in Home Insurance Claims industry which allows her to assist our landlords in dealing with a often complex area in letting.

Gill always has a smile on her face with her bubbly personality keeps us all going. She is our self appointed moral officer.

When she is not in the office, she enjoys walking with her husband John and their Black Lab Suzi. She also enjoys Halloween, watching True Crime documentaries and demonstrating her karaoke talents on a night out.

Erin Duke

Erin Duke

Erin has achieved a level 6 diploma in Digital Application Support whilst she was carrying out her apprenticeship. Erin has now taken on the role of assistant property manager and is working towards her level 6 Propertymark qualification.

In her free time Erin is a enthusiastic dancer, and enjoys travelling.

Mariyah Mohammed (BA)

Mariyah Mohammed (BA)

Mariyah graduated with a bachelors degree in Accounts and has joined us to start her journey in property management. She has always been interested in working in property and has grasped the opportunity to work in the sector enthusiastically.

Mariyah enjoys playing badminton and football, also enjoys socialising with her friends and family.

Lisa Robb (BA)

Lisa Robb (BA)

Lisa's role is to visit our tenants in their properties to ensure they are being well cared for and helping them with any issues they may be experiencing. A people person, Lisa enjoys meeting new people each day aswell as their children and pets.

Lisa enjoys spending time with her children and is a keen fitness enthusiast.

Fiona Ferguson

Fiona Ferguson

  • Property Management Visitor

Fiona is our Property Management Visitor and regularly inspects our properties to ensure they are in good order and compliant with ever changing legislation. Fiona has been with Property Store for many years and loves building relationships with our tenants and seeing the changes in their lives.

When not in the office Fiona spends her free time enjoying cocktails with her friends in Glasgow’s West End.

Brian Mahon

Brian Mahon

  • Inventory Clerk

Brian is our Inventory Clerk and compiles a record of a properties condition prior to the tenancy commencing. Brian has been with Property Store for many years and finds the flexible working hours beneficial in the raising of his young family.

Brian enjoys socialising with family and friends and has an active role coaching one of East Kilbride’s youth football teams, encouraging development and confidence within the team.

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"I'd just like to add on behalf of the family....thanks very much to all of you at the Property Store for managing the rental really well over the last 3 years. You've made it all such an easy experience for us. I'll definitely recommend your services to others in the future"

  • - Gina Warrender

"I have been a client with The Property Store for over 10 years, in that time I have got to know them well and value the service they deliver. The team have great tradesmen (Jim in particular) who are available at short notice. The office girls are so friendly, knowledgeable and above all helpful. You will be happy to be one of their landlords."

  • Susan Rooney

My experience with The Property Store, East Kilbride : Right from the beginning of my tenancy The staff at The Property Store have been so helpful and always attended to any issue promptly and efficiently. Every member of Staff I dealt with was highly professional, knew their job inside out and were friendly. I would like to mention Rachel in particular who I dealt with the majority of times. She is excellent at her job and I would not hesitate to recommend The Property Store to anyone looking for reliable Estate Agents.

 

  • Karen
  • - - Tenant

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • - Tenant

"I would highly recommend The Property Store, Lorraine and her team are highly professional and efficient. The can-do approach that nothing is too much trouble is exceptional. Managing all our properties remotely was a great help and enabled us to carry on with smooth project running. The team took the stress out of the process but with a personal touch."

  • Simon Brown
  • - Operations Manager at Global Wind Service

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

  • Debbie Fraser

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

  • Landlord and Investor

"From the time of meeting Lorraine and working with the team at The Property Store the customer service has been excellent and extremely professional."

  • - Fiona Kirk Landlord

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • - Allyson

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties and professional and courteous staff. Highly recommend!"

  • Letting agents
  • - Claire Moran