Meet the team

About The Property Store

We make buying, selling, letting your property as simple as possible and have a team of dedicated professionals who are not just property experts but who are also passionate about customer service and making a genuine difference.

We know that every customer is different so we listen to what you want and deliver. We make sure your property details are seen by all the right people as quickly as possible by advertising on the best property websites.

We pride ourselves on our staff training with several of our staff trained to the highest possible level and the rest currently in training.

We currently hold The Propertymark Employer Champion of the Year Award.

Meet Our Expert Team

Lorraine Robb (MARLA)

Lorri leads the team at The Property Store. She established the business 20 years ago. Today she leads our highly specialised Investment Division helping people move into residential property letting as an investment. She enjoys helping clients achieve their dreams and creating beautiful homes for people to live in for years to come.

Lorraine is a Member of the Association of Residential Letting Agents and has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Heather Fraser

Heather our Lettings Manager was the recipient of the prestigious Propertymark Rising Star award, which she was presented with at The House of Lords.

With over 15 years experience in the industry Heather has the perfect balance of experience and qualifications to ensure the delivery of high levels of service for landlords and tenants.

Heather has an ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland

June O’Brien

June is our Sales Manager, leading the property sales team.

June established our sales business over 5 years ago and her outstanding efforts have led to the success it has become. Like Lorri, June has a wealth of experience in property sales. Friendly, approachable and professional, she works with clients to help them achieve the best possible price for their property.

Euan Robb

Sales Valuer & Negotiator
euan@propertystore-ek.com
01355 458 253

Euan's our Sales Valuer & Negotiator and works with June to deliver the best possible results for clients when selling. Euan enjoys seeing a client take the next steps in their property journey and the part he's played in helping them find their own 'dream' home.

Euan is also our Corporate Ambassador for The Kilbryde Hospice, which he is passionate about and leads our fundraising efforts which last year raised over £12,000.

Yvonne Moncur

Yvonne has a wealth of knowledge and experience in residential lettings which is used for our clients' benefit.

She is a familiar face to many of our long standing clients having been employed by the company for over 12 years.

Yvonne has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management - Scotland.

Rachel Trevithick

Rachel is our Senior Tenancy Manager.

Rachel has an ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management.

Whilst working for the company she has also gained a Digital Marketing Diploma at SCQF Level 6 MA.

Rachel who has been with the Property Store since leaving school is fully committed to a career in property and has progressed through the company very quickly to her current role due to her outstanding achievements and attitude.

Karen Langridge

Karen is a Tenancy Manager at our Cumbernauld office. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met. Karen has been with the company for 6 years and has obtained a vast knowledge of our clients and their needs over that time. Karen always delivers a service with a smile and her outgoing personality brightens our office.

Karen has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Kristy Fulton

Kristy is one of our Tenancy Managers based at our East Kilbride office.

Kristy joined the Property Store firstly working within our then, movers team matching tenants and properties and soon expanded her career with us working on tenancy support activities. Kristy now manages her own portfolio of properties locally and within our East Renfrewshire patch.

Kristy holds an ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management - Scotland.

Jemma Henderson

Jemma works as a tenancy manager within our East Kilbride branch. She has a number of years tenancy management experience and a CIH Level 3 award in Letting and Managing Residential Property.

Led by our comprehensive training, Jemma aims to expand her career and play an active role in all areas of the industry that so far she has not had the opportunity to explore. Jemma will also study towards a higher level 6 qualification after which she aims to fully manage every aspect of her own "patch" of properties from advertising to tenancy terminations and everything in between!

Emma MacKenzie

Emma is our newest member of the team who recently joined our Property Store family. Born and raised in Cumbernauld, Emma will be focusing on our clients within our Cumbernauld portfolio. Emma has great strengths in customer services and will be working towards an ARLA PropertyMark Residential Letting & Property Management qualification.

Vandana Lane

Vandana is our Finance Officer. She is responsible for making sure that our landlords and contractors are paid and the finance side of the business runs smoothly.

Vandana has a number of finance qualifications including a Diploma and Bachelor of Arts in accounting. Vanada has gained these qualifications and wealth of experience working all over the globe including Fiji, New Zealand and Canada.

Ava Ferguson

Admin Assistant

Ava works with us as an admin assistant on a part time basis. Currently still in full time education, Ava is a bright and ambitious girl and is always enthusiastic about her work.

She carries out a wide range of administration duties within the office and is quickly becoming a valuable member of our team.

Ava was recently awarded 8 x A's in her Nat5 exams!

Brian Mahon

Brian is our in-house inventory clerk. He has been with the company for over 2 years and works to produce the detailed inventories that our landlords and tenants rely on. Brian has completed Safe Deposit Scotland's training which allows him to produce inventories to the highest standard.

Whilst most of Brian's working day is spent out of the office, his cheery disposition is always welcome in the office.

Fiona Ferguson

Property Management Visitor
enquiries@propertystore-ek.com
01355 458 253

Fiona is a Property Management Visitor and Viewing Agent.

Fiona is firm but fair when visiting tenants to ensure our landlord's properties are maintained to a good standard. The number of positive reviews Fiona receives are a testament to the manner in which she conducts these visits.

Fiona is working towards an Award in Introduction to Residential Property Management Practice - level 5

Keith Robb

Property Management Visitor
enquiries@propertystore-ek.com
01355 458 253

Keith is one of our Property Management Visitors. He has been with us for 20 years. During that time he has enjoyed seeing some of our longer term tenant's families grow up, some of who's children have gone on to have their own tenancies with us!

I am so impressed with the staff at the Property Store in East Kilbride. June had a professional ease about her that seemed to stem from her experience of working within the housing industry. She was knowledgeable about the local area and was able to provide guidance as to how to go about buying a house. Her easy going manner and effective service allowed me to buy my first home as a single female with ease and confidence. Absolutely amazing service! If I ever sold my new property (which I don’t plan to anytime soon :)!) I would definitely be searching to place it on the market with June at the Property Store. I’ll be letting my friends know about their service who are about to sell their property.

Vicki

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

Christine Allardyce

"The professionalism, customer service and pride in work shown by June and Euan is second to none. They sold our house in under 2 days from going on the market during summer holiday time when we thought we might struggle to sell! The photos and brochure pulled together were fantastic and June spent a lot of time getting the pictures just right, we can't thank her enough."

Karen Monaghan
- Seller

"As a family wishing to invest in property for the first time. We had invaluable support and knowledge from Lorri and June to take us 'step by step' through the process from sourcing and purchasing to finding the ideal tenants for the properties. Without you we would still be wondering 'how'! "

Jess and David Cairns

Amazing customer service from June and the team. Great communication and kept up to date on process of our home report being completed etc. Would 100% recommend The Property Store EK for the sale of your property. Roughly 1 week on the market and we had over 6 viewings booked. One of which made an offer that evening. Quick, easy and stress free sale. Would definitely use The Property Store EK again.

Paige Easton

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

Helen
- Tenant

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

Debbie Fraser

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

Landlord and Investor

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

Lisa Doogan
- Landlord

"We have dealt with June at The Property Store on a number of occasions now when buying and selling rental properties, the advice, service and attention to detail has been second to none every time. We would have no hesitation whatsoever in recommending The Property Store when looking to buy or sell a property."

Mr & Mrs Frew