Meet the team

About The Property Store

We make buying, selling, letting your property as simple as possible and have a team of dedicated professionals who are not just property experts but who are also passionate about customer service and making a genuine difference.

We know that every customer is different so we listen to what you want and deliver. We make sure your property details are seen by all the right people as quickly as possible by advertising on the best property websites.

We pride ourselves on our staff training with several of our staff trained to the highest possible level and the rest currently in training.

We currently hold The Propertymark Employer Champion of the Year Award.

Meet Our Expert Team

Lorraine Robb (MARLA)

Lorri leads the team at The Property Store. She established the business longer ago than she cares to remember (nearly 20 years but don't tell her we told you).

Today she leads our highly specialised Investment Division helping people move into residential property letting as an investment.

She enjoys helping clients achieve their dreams and creating beautiful homes for people to live in for years to come.

Lorraine is a Member of the Association of Residential Letting Agents and has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Yvonne Moncur

Yvonne is our Lettings Manager. 12 years into the job she still enjoys speaking to landlords who have been with The Property Store since she started. She has a wealth of knowledge and experience in residential lettings which is used for clients' benefit.

A keen photographer, she uses her skills to present properties to their best advantage.

Yvonne has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management - Scotland.

Heather Fraser

Heather is our Lettings Team Leader at our East Kilbride office. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met.

She has worked in mainstream letting and has specialist experience in working in the highly sensitive area of housing refugees. She has 15 years experience in property management.

Heather has an ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland

Rachel Trevithick

Assistant Lettings Team Leader
rachel@propertystore-ek.com
01355 458 253

Rachel is our Assistant Lettings Team Leader. She is also the one who manages our digital media and marketing. She has a Digital Marketing Level 3 Diploma at SCQF Level 6 MA and is the editor of our Landlords' Newsletter keeping them up to date with changes in legislation and practice. Rachel is well on her way towards achieving her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management of which she has passed 3 exams.

June O’Brien

June is our Sales Manager, leading the property sales team.

Like Lorri, June has a wealth of experience in property sales. Friendly, approachable and professional, she works with clients to help them achieve the best possible price for their property.

Euan Robb

Sales Valuer & Negotiator
euan@propertystore-ek.com
01355 458 253

Euan's our Sales Valuer & Negotiator and works with June to deliver the best possible results for clients when selling.

Euan enjoys seeing a client take the next steps in their property journey and the part he's played in helping them find their own 'dream' home.

Euan is also our Corporate Ambassador for The Kilbryde Hospice and leads our fundraising efforts which last year raised over £5000.

Karen Langridge

Karen is a Tenancy Manager at our Cumbernauld office. Delivering the high levels of service associated with The Property Store she ensures landlords and tenants needs are met.

Karen has successfully achieved her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland.

Gillian Marshall

Gillian is a Tenancy Manager at our East Kilbride office. Gill is working towards an Award in Introduction to Residential Property Management Practice - level 5 and has already passed one of her exams.

She is very much a people person and particularly enjoys carrying out viewings.

Kristy Fulton

Kristy is one of our Tenancy Managers based at our East Kilbride office. She is the newest member of the team and has already brought some fresh ideas forward and has a great eye for detail. Her hard work has recently seen her pass her exams and she now holds an ARLA Award in Introduction to Residential Property Management Practice - level 5. Kristy is now studying towards her level 6 qualification.

Lynn McGuire

Lynn is one of our Tenancy Managers based in our East Kilbride Branch. Lynn is passionate about Property Management and with over 10 years in lettings, there is not much Lynn has not experienced.

Lynn is studying towards her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management - Scotland

Martin Grubb

Martin is our one of our Repairs Administrator, he works with the team to ensure tenants' repairs are dealt with promptly and affordably.

Martin has recently obtained a qualification in Telecommunications Professionals at SCQF Level 6 which was sponsored by The Property Store through our programme of Staff Professional Development.

Martin is now currently working towards his ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management – Scotland and has already passed 2 exams.

Over the years, he's built up a wide range of knowledge on our landlords and their properties.

Lauren Burns

Lauren is one of our Repairs Administrator. She is working hard at the minute to achieve her ARLA PropertyMark SCQF Level 6 Technical Award in Residential Letting & Property Management - of which she has passed 2 of exams at exceptionally high pass rates! She is also learning to drive so that she can progress with her career. Lauren has been working in letting for 4 years.

Ava Ferguson

Admin Assistant

Ava has recently joined our team as an admin assistant on a part time basis whilst studying towards exams. Ava is bright and ambitious and is always enthusiastic about her work.

She particularly enjoys the administration of post-tenancy sign ups where she organises utilities and lodges tenants deposits in to the government scheme.

Brian Mahon

Brian's role is to produce detailed inventories of our client's properties to ensure a smooth transition at the end of tenancy.

He recently attended inventory training with Landlord Accreditation Scotland (LAS) and is undertaking further training with Safe Deposit Scotland.

Brian is working towards Award in Residential Inventory Management and Practice - level 6.

Liz Davie

Property Management Visitor
enquiries@propertystore-ek.com
01355 458 253

Liz is also a part time Property Management Visitor.

Like Keith, she' s a well-known face to many of our long-term tenants. Again she visits tenants in their properties ensuring that the property is being maintained in good order and liaising on any issues the tenants wish to raise.

Fiona Ferguson

Property Management Visitor
enquiries@propertystore-ek.com
01355 458 253

Fiona is one of our part-time Property Management agents who is often met by tenant's during Viewings of properties and then often in continuing regular property visits once they have moved in. Fiona is well liked and has built a great rapport with our clients who openly welcome her into their homes. Fiona is working towards an Award in Introduction to Residential Property Management Practice - level 5

I am so impressed with the staff at the Property Store in East Kilbride. June had a professional ease about her that seemed to stem from her experience of working within the housing industry. She was knowledgeable about the local area and was able to provide guidance as to how to go about buying a house. Her easy going manner and effective service allowed me to buy my first home as a single female with ease and confidence. Absolutely amazing service! If I ever sold my new property (which I don’t plan to anytime soon :)!) I would definitely be searching to place it on the market with June at the Property Store. I’ll be letting my friends know about their service who are about to sell their property.

Vicki

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

Christine Allardyce

"The professionalism, customer service and pride in work shown by June and Euan is second to none. They sold our house in under 2 days from going on the market during summer holiday time when we thought we might struggle to sell! The photos and brochure pulled together were fantastic and June spent a lot of time getting the pictures just right, we can't thank her enough."

Karen Monaghan
- Seller

"As a family wishing to invest in property for the first time. We had invaluable support and knowledge from Lorri and June to take us 'step by step' through the process from sourcing and purchasing to finding the ideal tenants for the properties. Without you we would still be wondering 'how'! "

Jess and David Cairns

The Property Store team are not only friendly and courteous but professional, they took care of everything and made selling my property easy. Excellent communication and advice. Strongly recommend!

Alan Bennett

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

Helen
- Tenant

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

Debbie Fraser

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

Landlord and Investor

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

Lisa Doogan
- Landlord

"We have dealt with June at The Property Store on a number of occasions now when buying and selling rental properties, the advice, service and attention to detail has been second to none every time. We would have no hesitation whatsoever in recommending The Property Store when looking to buy or sell a property."

Mr & Mrs Frew