Testimonials

Investors

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

  • October 2017 - Landlord and Investor

"As a family wishing to invest in property for the first time. We had invaluable support and knowledge from Lorri and June to take us 'step by step' through the process from sourcing and purchasing to finding the ideal tenants for the properties.  Without you we would still be wondering 'how'! "

  • Jess and David Cairns

Landlords

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • Landlord

"Lorraine has managed my properties for 15 years and has always been helpful, honest and reliable and the office staff are responsive and well informed. She has sourced properties for me and dealt with various crisis with aplomb. I know that even if I am away on holiday she can and does deal with anything unexpected in a capable and timely manner. She is very knowledgeable and is always a source of advice and help. She is indeed the Property Whisperer."

  • Suzanne Freedman
  • Landlord

"I have been a client with The Property Store for over 10 years, in that time I have got to know them well and value the service they deliver. The team have great tradesmen (Jim in particular) who are available at short notice. The office girls are so friendly, knowledgeable and above all helpful. You will be happy to be one of their landlords."

  • Susan Rooney

"From the time of meeting Lorraine and working with the team at The Property Store the customer service has been excellent and extremely professional."

  • Fiona Kirk Landlord

As a couple wishing to invest in property for the first time, and after speaking to other letting agents in the area , it became very clear that The Property Store team were way ahead of the rest .  The whole team are very friendly and professional.  We dealt with Lynn who showed herself to be extremely capable and very knowledgeable and took us through the whole process ‘step by step’.  Our flat has now been let out and we would have no hesitation in highly recommending using The Property Store.

  • Mr and Mrs Dickson

"As a couple wishing to invest in property for the first time, and after speaking to other letting agents in the area , it became very clear that The Property Store team were way ahead of the rest .  The whole team are very friendly and professional.  We dealt with Lynn who showed herself to be extremely capable and very knowledgeable and took us through the whole process ‘step by step’.  Our flat has now been let out and we would have no hesitation in highly recommending using The Property Store. "

  • Stewart and Margaret
  • Landlord

"I have been renting out my property through The Property Store for over 8 years and they have always been great - everyone is really friendly and open but also very professional!"

  • Lynn Rigg
  • Landlord

"I have had dealings with The Property Store for approximately 7 years. Their ever friendly and positive "can do" attitude runs throughout the company and I am happy to recommend their services."

  • G. Smith
  • Landlord

"The attention and personal service is Exceptional. Lorraine's team are actually amazing."

  • H Getty

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties + professional and courteous staff. Highly recommend."

  • Claire Moran
  • Landlord

Tenants

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • Tenant

"I just wanted to take some time out to let you know how super-impressed I have been with the client service received in relation to the above new tenancy which I recently agreed with The Property Store. The service, most notably from Lynn has been nothing short of exceptional and is testament to your wider business operation. In particular, I would like to commend you on your personal can-do approach, nothing was too much of a problem and I was kept informed at each stage of the process from viewing to signing off on inventory. My dog (Magic) and I have really settled in well to this wonderful wee property and it certainly feels like a new start and home for us. I am looking forward to planting out the massive garden come the Spring and enjoying a chilled Rose come the Summer months!"

  • Tracy Cameron

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • Allyson

"Called up on the Monday for a viewing, as a first time Letter I'd never done this before but booked up and went to view it, a younger girl was showing the flat named Rachel, nothing was too much trouble told us all about the flat ect if there was anything we wanted changed just to ask she was great.
We really liked the property so I called up and a guy called mark was on the other side of the phone I had a few questions he ran me through it all told me to just be quick at getting all our info across and they would deal with the rest.
Amazing service.
Amazing team.
Amazing experience.
Thanks again!"

  • Sam

"Having previously rented accommodation with other letting agents in the area, The Property Store are miles ahead of the rest. Lovely maintained properties and professional and courteous staff. Highly recommend!"

  • Letting agents
  • Claire Moran

"I would highly recommend The Property Store, Lorraine and her team are highly professional and efficient. The can-do approach that nothing is too much trouble is exceptional. Managing all our properties remotely was a great help and enabled us to carry on with smooth project running. The team took the stress out of the process but with a personal touch."

  • Simon Brown
  • Operations Manager at Global Wind Service

"Martin, You have personally and the company as a whole been an absolute pleasure to deal with and always maintained a very high standard of professionalism which has not always been the case with past letting agents in my experience. I honestly couldn't be happier with the house or you guys service."

  • Ben Brown
  • Tenant

"The Property Store was fantastic in finding me a property. They really took such a personal approach to finding me a suitable flat and take great care to ensure its the right fit. The staff are very friendly and will do everything they can to help in anyway they can. I would definitely recommend them to anyone looking for a property."

  • Debbie Fraser

"Would just like to thank you and the staff of the property store and in particular Lynn for making renting a property and more importantly terminating my lease so stress free . I had never had the need to rent before and had heard so many horror stories of nightmare landlords holding back deposits for petty reasons etc . This certainly was not the case with yourselves , anything I asked for you for you delivered without quibble. The service I received from the property store was very professional and second to none and I would certainly recommend your company in the future , thanks again for all your help and wishing you all very the best for the future."

  • Bryan Price
  • Tenant

Sellers

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

  • Christine Allardyce

"A note of thanks for your effortless way in helping us sell our home. Your care and support made it a simple transaction and helped enormously to settle our nerves as we were a bit shaky selling up. Many thanks."

  • Margaret & John McCarroll

"As a first time seller I was unsure of the whole process and where to start. I was recommended EK Property Store by a friend and after first meeting with Euan, I knew right away I wanted EK PS to be the company that sold my flat. Professional, knowledgeable and friendly, Euan took me through the various stages of selling my flat thoroughly and explained the process very well. Communication was constant, I was kept up to speed with all developments. No matter what time of the day if I had a question, Euan was right there to respond. I work long hours so being able to speak to my estate agent after normal working hours was a huge bonus for me. My flat sold up within a matter of weeks and I got above my asking price so I was delighted! Keep up the good work guys, I'll be passing your details on to any friends/family who are looking to sell their property!"

  • Greg Valente

"Hi June  We just wanted to say a massive thank you for your hard work in selling our flat for us.  We couldn't believe how quick and pain free you made this, usually stressful time. The icing on the cake was the price you managed to get. I never thought in a million years we would get near that amount. It's obvious how much work you put in every day and how truly suited to your job you are. This has certainly paid off for us. Please pass on our thanks to Euan also. The both of you kept us up to date with every little detail from start to finish.  I've recommended The Property Store already to family and friends and will continue to do so.

As I said above, the experience from start to finish was genuinely first class and we cannot express how grateful we truly are.

Thank you again for everything."

  • Emma
  • Seller

It was an easy choice choosing The Property Store to market and sell my property. June & Euan were knowledgeable and professional. They gave very realistic expectations with their local market and customer knowledge and achieved an offer at the price I wanted, within 3 working days. I have no hesitation in recommending them.

  • John Barry

"We have dealt with June at The Property Store on a number of occasions now when buying and selling rental properties, the advice, service and attention to detail has been second to none every time.  We would have no hesitation whatsoever in recommending The Property Store when looking to buy or sell a property."

  • Mr & Mrs Frew

"When asked if we would be prepared to write a testimonial for The Property Store we had no hesitation is agreeing to do so. We have nothing but good things to say about the service that we received from them when selling our house and in particular the lady that was dealing with our sale and the efforts that she went to ensure we achieved as quick sale and we also achieved more than the asking price. However, where they really excelled for us was in our house purchase which was fraught with problems from the outset. Now I suppose they were working for the seller of the property and not directly for us, but all I can say is that as an agent  they went above and beyond and made the impossible become possible and  all of the problems were dealt with and resolved in a timely fashion and all we can say is a massive thank you to all of the staff at The Property Store. We have absolutely no hesitation in recommending The Property Store for anyone looking for an estate agent and we would actively encourage you to consider using them."

  • Mr & Mrs Bustard

"My partner and I were selling two properties, each presented their own time pressures and challenges for the property store, but June Euan and Lorraine we're a pleasure to deal with calm heads, and sound proposals to advance what were often complicated sales in a thoroughly professional manner. Above that they actually cared about the outcomes and how they might affect us, and in what light their actions presented them, working hard to ensure those pressures and challenges were met with flying colors. I would have no problem recommending the property store family."

  • Barry and Natalie

"The Property Store did a great job selling our house. They provided sound, realistic advice before the commencement of marketing, helped us identify reliable surveyors and solicitors and effectively helped us get a good deal for our property. Most helpful was their advice, hard work and support when getting the deal done as well as their 'after sale’ service. This continued to be more than helpful well after the house was sold. We would strongly recommend them to anyone with a property to sell (or rent)."

  • Mr & Mrs Spilsbury

"At first, the thought of selling my flat seemed quite stressful but after a quick chat with the lovely folks at The Property Store I felt very much at ease with the whole situation. All members of the team I dealt with were very friendly and clearly very knowledgeable which gave me a lot of confidence in using them for the sale of my flat. I was kept in the loop at every stage of the process and it was never a bother to them to explain anything I needed a bit more advice or information about. June was always very flexible with her time for doing viewings and was always very honest with feedback afterwards. I would certainly recommend The Property Store to anyone selling, buying or letting and I look forward to dealing with them again myself in the future."

  • Mr Harris

Purchasers

"Having dealt with many estate agents over the past few months I'd like to thank June and her team at 'The Property Store ' for helping me in my search for the right property.  They took the stress out of the process with their personable approach.  June has proven that an Estate Agent can be professional and have warmth too."

  • Mrs McKenzie
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"As a first time seller I was unsure of the whole process and where to start. I was recommended EK Property Store by a friend and after first meeting with Euan, I knew right away I wanted EK PS to be the company that sold my flat. Professional, knowledgeable and friendly, Euan took me through the various stages of selling my flat thoroughly and explained the process very well. Communication was constant, I was kept up to speed with all developments. No matter what time of the day if I had a question, Euan was right there to respond. I work long hours so being able to speak to my estate agent after normal working hours was a huge bonus for me. My flat sold up within a matter of weeks and I got above my asking price so I was delighted! Keep up the good work guys, I'll be passing your details on to any friends/family who are looking to sell their property!"

  • - Greg Valente

"A great service from team property store. June helped us sell out property very quickly. Such a great team in there!"

  • Christine Allardyce

"Called up on the Monday for a viewing, as a first time Letter I'd never done this before but booked up and went to view it, a younger girl was showing the flat named Rachel, nothing was too much trouble told us all about the flat ect if there was anything we wanted changed just to ask she was great.
We really liked the property so I called up and a guy called mark was on the other side of the phone I had a few questions he ran me through it all told me to just be quick at getting all our info across and they would deal with the rest.
Amazing service.
Amazing team.
Amazing experience.
Thanks again!"

  • - Sam

"A note of thanks for your effortless way in helping us sell our home. Your care and support made it a simple transaction and helped enormously to settle our nerves as we were a bit shaky selling up. Many thanks."

  • - Margaret & John McCarroll

It was an easy choice choosing The Property Store to market and sell my property. June & Euan were knowledgeable and professional. They gave very realistic expectations with their local market and customer knowledge and achieved an offer at the price I wanted, within 3 working days. I have no hesitation in recommending them.

  • - John Barry

"Can you pass thanks on to the landlord. I've enjoyed living in the house it's just unfortunate my hip condition has deteriorated and caused me to move. I hope the new tenants enjoy their new home. Thank you to property store for all the help and support. A very professional team. I would highly recommend you to others."

  • Helen
  • - Tenant

"For some time I had been looking at further property development opportunities on a buy to let basis. As a landlord I had already been working successfully with the Property Store for a number of years and I took the opportunity to discuss this with them. Living remote from East Kilbride and having talked through my requirements it was clear that the most suitable option was for the Property Store to source, develop and let on a fully managed basis.

I have been very impressed with the speed that things have moved particularly how quickly the properties are upgraded and prepared for letting to the point where we have had tenants in advance of completion of works. As a result I have now added three properties in a matter of a few months.

As a remote landlord it is essential that you build confidence in the agents you are dealing with and the team at the Property Store have been excellent to deal with. They are a well-trained motivated team who know what they are doing.

The Property Store utilises the services of a number of key contractors with whom they have has a business relationship for many years. The contractors know the exacting requirements of owner Lorraine Robb and can be trusted to provide competitive quotes as well as completing works to a high standard. The Property Store fully inspect all works and provide regular feedback and are quick to take care of those small details that make all the difference.

I have no hesitation in recommending the Property Store to anyone considering a fully managed service from sourcing to redevelopment to letting."

  • October 2017 - Landlord and Investor

"All of the staff are great, very professional, helpful and welcoming.
Made our journey very easy and stress free, would highly recommend them!!!
From viewing the property to handover of our keys everything was smooth, no issues and now have a very happy household
Thank you all for your help."

  • - Allyson

"I would highly recommend using the property store . I have just recently let my flat out & they found me a tenant within 1 week. The whole process has been hassle free, Lynne in particular has been fantastic, very professional & the customer service from all the staff has been great. Thank you."

  • Lisa Doogan
  • - Landlord

"I just wanted to take some time out to let you know how super-impressed I have been with the client service received in relation to the above new tenancy which I recently agreed with The Property Store. The service, most notably from Lynn has been nothing short of exceptional and is testament to your wider business operation. In particular, I would like to commend you on your personal can-do approach, nothing was too much of a problem and I was kept informed at each stage of the process from viewing to signing off on inventory. My dog (Magic) and I have really settled in well to this wonderful wee property and it certainly feels like a new start and home for us. I am looking forward to planting out the massive garden come the Spring and enjoying a chilled Rose come the Summer months!"

  • - Tracy Cameron